OUR CUSTOMER REVIEWS
SALES
5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
387 ratings and 270 comments received in the last 90 days.
05 June 2026
Sytner BMW Nottingham were extremely helpful in helping my wife and I choose our new BMW X3, demonstrating complete professionalism and understanding our needs and desires.
04 June 2026
Stephen Barradell is amazing nothing was to much trouble and it's the 3rd time he's helped by my car from sytner Nottingham and hopefully not the last
03 June 2026
Always a pleasure to deal with
03 June 2026
All staff were helpful from Usama who I first spoke to regarding offers, negotiating offer, to Simon who went through my finance questions and sorted test drive to Alex who did an awesome job of handover and going through helping setup car functions.
03 June 2026
Staff were helpful and friendly. Good advise given when choosing add ons.
03 June 2026
Very slick process. Peymon called me early on to have a discussion about what I and how he could help. Following that, Nicole Hamilton was our contact and was incredibly approachable, attentive and responsive to any queries we had.
03 June 2026
Really good customer service. Spent time to discuss what I wanted in my car and got the perfect car for my budget and needs. Sam Chell was particularly very helpful and a great person to deal with.
02 June 2026
Good service and knowledge
02 June 2026
Lots of support from both Nicole and Simon
02 June 2026
all staff were very helpful and friendly during our purchase. They were especially understanding and helpful with my driving licence issue. everything was very carefully explained to me.
28 May 2026
Excellent customer service as always. Very polite and helpful
28 May 2026
Great service
25 May 2026
Very good communication. Pleasant, friendly service. Spacious showroom well displayed cars.
24 May 2026
Stephen was very helpful and made me feel really comfortable. I explained everything to me.
23 May 2026
Easy to deal with easy process and friendly staff
16 May 2026
Excellent service from start to finish
13 May 2026
My first car purchase with Sytner BMW has been outstanding. Excellent communication, exceptional service, and consistent support have shown their strong commitment to customer satisfaction.
03 May 2026
Fantastic service, the showroom was fantastic getting hot drinks and hot chocolate for the kids
03 May 2026
Stephen was excellent, understood my complex requirements and timelines, and delivered exactly what he said he could
30 April 2026
All good however the new car has a dent in it but site have assured me it will be sorted
21 April 2026
The team and Nicole were absolutely superb
12 April 2026
Friendly knowledgeable staff.
08 April 2026
The service was excellent from when we first arrived at BMW, the receptionist was friendly & offered us drinks,we then spoke to Malik who asked us what we were looking for & how he could help,everything from then on was smooth & professional.
06 April 2026
It was a very pleasant experience. It was easy to do business.
05 April 2026
All my needs were met
03 April 2026
Very professional service !
03 April 2026
Sam the sales person was really helpful , professional and friendly. He provided me with great service
03 April 2026
Absolutely amazing service from start to finish. Charlie Parker was incredibly helpful, knowledgeable, and professional. This is our second purchase with him and once again a 5-star experience. Highly recommend BMW Sytner and Charlie.
02 April 2026
I have been buying cars from my local dealer for the last 10 years and I have always found the sales staff to have excellent knowledge of their cars and be very helpful when discussing options.
02 April 2026
Easy and friendly, evie was a great help.
01 April 2026
The whole experience from walking in the showroom, to test drive, to purchase and then finally buying my new car was friendly, professional & efficient. Zoe Turner, the sales person I dealt with could not have done more.
31 March 2026
Alex Morley was extremely professional at all times, he was clean, tidy and very well groomed. He was polite, well informed, prompt to respond and provided excellent customer service throughout all of our dealings with him.
29 March 2026
Stephen was amazing and made the whole process stress free
29 March 2026
Nicole and Simon were very professional and helpful.
24 March 2026
All the team I came into contact were always friendly and helpful, and Zoe who looked after me was excellent.
24 March 2026
Very professional service from Evie, who was very pleasant, friendly and knowledgeable throughout the buying process.
24 March 2026
Staff were extremely helpful and attentive. The whole sales process was an enjoyable experience and it is not very often one has an opportunity to say that. Special thanks to Evie Weiss and Simon Lievesley
16 March 2026
Zoe was extremely helpful in understanding my needs and requirements and was more than helpful in navigating the sale
14 March 2026
Everyone at the sales centre were very professional but also very friendly. The sales executive that I dealt with, Alex Morley, was absolutely brilliant and his assistance in my purchase made the process an actually enjoyable experience!
06 June 2026
My partner attended, she was impressed, the number plates were made writhing 10 minutes ??
06 June 2026
Very efficient but
05 June 2026
Very professional.
04 June 2026
The service from Olivia overall was 10/10, But.. 2 days later, I had to go to Halfords to buy engine coolant, as it came up on the dash bored, & when I looked inside it was completely empty ???? & The car wasn't cleaned very well at all.
04 June 2026
Though I live Derby was well looked after by Hayley & Rebecca to avoid delays waiting on BMW Gesture of Goodwill team as on short term car hire. Generous discount greater than expected & Pete had time to reassure other concerns. Exceptional service!
04 June 2026
Was straight forward and visit and service was as easy and quick as can be
04 June 2026
I get usually attended by Olivia. She makes the visit very comfortable. The professional attitude is very welcoming with regular process updates. I'm glad to see Sytner Nottingham have such good assets to their company.
04 June 2026
Because I took delivery of a brand new £75k car that had a fault. The delivery and handover was great, but followed by the huge disappointment that after waiting over 3 months for the car I had to return it within the first week
04 June 2026
Easy to book. Friendly staff on arrival
04 June 2026
Well organised and finished on time
03 June 2026
Excellent customer service, the reminder phone call was very useful. Checking the car in was seamless, again excellent customer service from your staff at reception. Hayley was great , a real credit to Sytner.
01 June 2026
First class service , loved the video health check
01 June 2026
Maddie made the whole process smooth and efficient.
31 May 2026
Exerllent
31 May 2026
Everything went like clock work, i was kept informed as and when needed.
29 May 2026
Work was carried out efficiently and on time and Ethan was professional and customer focused.
29 May 2026
Excellent communication, prior to, during and after our recall. This included an ongoing timeline which we could access, informing us of the car's progress. From the moment we were greeted to final car summary, the service we received was superb
29 May 2026
Great support and kept informed by Olivia.
29 May 2026
very efficient..
29 May 2026
Very spacious and comfortable waiting for completion, I was kept informed as to proceedings
28 May 2026
Friendly efficient staff Prompt return of vehicle Kept informed throughout the service as to what was happening
28 May 2026
Outstanding service, courteous and clean and comfortable environment to wait
28 May 2026
Great customer service, mechanic was superb and sent me a health check video for the car
28 May 2026
Helpful and knowledgable service assistant
28 May 2026
Professional and courteous response from Mr James Young which I always get him.
28 May 2026
1. My faults were not diagnosed as expected. Although it's not the reflection of the service centre in Nottingham it's a very poor reflection of the BMW brand. 2. The communication was poor throughout 3. Tyres changed but pressure was not set.
27 May 2026
Friendly, very efficient kept me updated with the progress of my vehicle
27 May 2026
Great service again from all the team
27 May 2026
N/A
27 May 2026
The customer experience from arrival to departure was first exceptional. Rebecca strived to keep me informed during the day of progress and, provided good advice on the complimentary health check. Rebecca handled my visit first class. Well done!
27 May 2026
Very satisfied with the in store experience but the booking process was poor in my opinion. Tried calling but couldn't speak to anyone and then had to revert to WhatsApp. This just felt very unprofessional and just trying to sell extra services
27 May 2026
Maddie was very helpful and kept me informed through the day
27 May 2026
Great service from start to finish & kept updated all the way through
27 May 2026
would have been 5 if the part required was pre ordered (diagnosed remotely) but had to wait a day for part to arrive.
27 May 2026
Hayley was fantastic and provided an excellent service.
27 May 2026
Every second of my experience was easy and perfect. Stephen Barradell made sure I received the best service I could have wished for. I am extremely happy with my vehicle.
27 May 2026
Everything was perfect on the day. Staff were fantastic
27 May 2026
Great service, listened to me about issues and actioned accordingly.
27 May 2026
The complimentary clean is not very good- my car was still filthy! Why bother? The last two times I've been in for an MOT I have asked for a quote for repairs for some damage to my car. Each time nobody has bothered to answer this question.
25 May 2026
Olivia was great, helpful, polite, reassuring and handled the service very efficiently. However I was not so impressed with the automatic system. I booked online which was easy but you kept sending me messages to book in after I had already done so.
24 May 2026
Professionalism is of the quality expected from bmw
24 May 2026
Easy booking, courtesy car was waiting, excellent reception from my service adviser ( Abbey I think) I was kept fully updated throughout.
24 May 2026
The total experience was excellent. From the initial greetings to warm farewell after payment. The actual oil service was completed quickly (as I had a last minute appointment to attend) and was cheaper than the quote. Always a bonus. Thanks
24 May 2026
Having been with BMW Sytner for over 16 years - in that time i have always found them to be most professional whether its buying or maintaining my vehicle.
24 May 2026
Cannot fault BMW service was good people was nice. Recommend.
23 May 2026
Great service
22 May 2026
I would like to thank Ethan for his nice support and service.
22 May 2026
Fabulous service . very friendly & attentive
22 May 2026
The service was brilliant and the atmosphere was amazing
21 May 2026
Did everything needed in good time, answered my questions clearly, and overall gave professional service
20 May 2026
No fuss quick and easy
19 May 2026
When I arrived at the Centre I saw directed to Ethan who welcomed me with a friendly smile. He explained and solved all the questions I asked him about my car, in a friendly, respectful and a professional manner. I left the Centre a happy man.
18 May 2026
Good and quick only comment is that the car wasn't washed as requested when I picked it up
18 May 2026
Greeted well by reception who notified service
18 May 2026
I had booked a 2 hour waiting appointment. Which is ideal for me. Furthermore the service was completed on time. Very impressed with service reception.
18 May 2026
Fault was eventually resolved and goodwill offered, but communication was poor throughout. Calls were not returned, updates had to be chased, and I made an unnecessary journey after being told the car was fixed when it was not.
17 May 2026
Good service from the start, staff helpful & friendly. Quick service.
17 May 2026
Centre was good, service team are better than the last visit experience with the new car sales team
17 May 2026
Super helpful, approachable and knowledgeable. Thank you!
16 May 2026
Friendly efficient service and all steps of the service progress were well communicated
16 May 2026
Had excellent personal attention
15 May 2026
Very efficient and customer focused.
15 May 2026
Booking in process with Niamh was smooth and I was kept updated throughout the day.
15 May 2026
Excellent process. Great communication
15 May 2026
I brought my car in for an MOT but it unfortunately failed. I was not in any way pressured into getting my car done at BMW workshop. I decided to return my car for a retest when I had got the problem fixed.
15 May 2026
A very courteous welcome from the team at Sytner Nottingham, I was well looked after and kept informed of the progress and outcome of the service very promptly and helpfully. The showroom was comfortable and all staff very professional and friendly.
15 May 2026
Issues got sorted in the end
15 May 2026
I recently took my car to Sytner BMW Nottingham for drivetrain-related work, and I must say the service was excellent throughout.My car was attended to by Mr. Syed, who was an absolute legend, incredibly helpful, professional, and kept me fully updat
15 May 2026
A very good, friendly and efficient service
14 May 2026
Up on arrival was treated really nice and taken to where I needed to go
13 May 2026
Friendly and helpful informative staff
13 May 2026
It was taken in at 9=30 but wasn't even started until 1 .
12 May 2026
I thought the service centre themselves were fine, however getting through to them initially was far from simple, the automated service was not efficient.
12 May 2026
Everyone was friendly and helpful and very professional in their work.
11 May 2026
All was as it should be. Excellent service.
11 May 2026
Quickly and very easy problem solving
11 May 2026
Fast Response & Support, Professional Expertise, Friendly & Clear Communication.
11 May 2026
Friendly knowledgeable and enthusiastic staff
10 May 2026
All operations and risks well communicated. The diagnostic and re-programme was successful and completed in good time.
10 May 2026
Service was very efficient
10 May 2026
Olivia kept me up to date with everything during the service, handled all issues well and provided a transparent level of communication. Thank you
07 May 2026
Waited far too long for what was meant to be a pre booked wait appointment service staff could not find my appointment. I sat around over 3hrs I asked for my old wheel back which they forgot to put in the boot.
07 May 2026
Rebecca was very professional, kept me fully informed at all times . Very happy with service given.
06 May 2026
Incredible friendly staff.VHC returned a Green' status only to find exposed drive belt cords, BMW centre closer home for inspection later am stressed.Have informed top heads. Hoping resolution that reflects the high standards of BMW.Otherwise happy
06 May 2026
Was kept in touch by Hayley , who also arranged transport for me to get back home
06 May 2026
I felt you were very professional especially the staff in the workshop especially the young lady who sorted everything out for us my wife was very pleased
06 May 2026
Great job
05 May 2026
Prompt
05 May 2026
Very professional, helpful and high quality.
05 May 2026
Spot on
05 May 2026
I had a sensor saying replace brake pads after it was looked at your engineer said it was just a sensor replacement. Honest employees are priceless. I will definitely return for all my vehicles needs.
05 May 2026
Very poor service and communication a lot of errors and the most terrible service I have received from a car company
05 May 2026
Service from start to finish was excellent. Hayley who handled our car was outstanding.
05 May 2026
communication and accuracy of support from car breakdown
05 May 2026
Easy and effective, only improvement would be the booking was for 10am and I found out on the day it was for all day. I think it would be better to know this in advance.
04 May 2026
Everything was carried out perfectly and I was kept informed throughout Although I do wish that when you unplug my dash cam you inform me!!!
04 May 2026
The staff were, as always, very helpfiul and professional and if that were the only criterion then it would have been five stars. However the new booking system relying solely on a voice menu is shocking. If this is AI then the 'I' stands for Idiocy
04 May 2026
Impeccable service from Ethan, he kept me completely updated throughout the day.
04 May 2026
All staff were very efficient and informative
04 May 2026
The problem was resolved to my satisfaction
04 May 2026
Good service received, no hassle.
04 May 2026
Haley was super supportive and very helpful I am very happy with her work
03 May 2026
Mot and service fine time to leave car too long and drop off to early
30 April 2026
Everything was great other than the appointment ran over by half an hour which caused me to be late to collect my children. I kept asking for updates and kept being told '10 mins' every 10 mins! Need to be more upfront about that.
29 April 2026
I'm very happy with the service. The staff were already waiting for me when I arrived, so I got to work on time. I was offered a coffee, and everyone was friendly. I was also given a nice lease car that I really enjoyed driving.
29 April 2026
When I handed my car to your garage my screen wash level had dropped low. Your technician filled the reservoir with plain water, the next day the temperature dropped low enough to freeze the water in the reservoir. Damaging the headlight washers.
29 April 2026
Very attentive and a swift professional service
29 April 2026
My advisor was very supportive and helpful - the WhatsApp chat ?? is a brilliant step forward- so much better than ringing in
28 April 2026
No issues from start to finish, all dealt with very promptly and professionally
28 April 2026
Great service I was kept up to date on the progress from start to finish excellent customer service from drop off to pick up friendly and informative staff
28 April 2026
Good & quick service
28 April 2026
Excellent customer service from start to finish
28 April 2026
James Young gave exceptional customer service. Very happy.
27 April 2026
Regular updates from Mckai - good. Car was in with the mechanics for 3 days.
27 April 2026
Perfect feedback - very professionally delivered
27 April 2026
Everyone and everything was Ideal.
27 April 2026
Your app and website lied about the work needed, the cost and the time needed. This cost me £300 extra and 90 minutes became 4 hours. I am very annoyed.
27 April 2026
4 people outside and walking people in, just to queue for 20 minutes, why not have them also booking in? The app didn't work on the day The health check video arrived late The WhatsApp channel didn't work I had to call to get an update!
26 April 2026
Hayley was super helpful. Thanks
26 April 2026
Snapped brake nipple on n/sfront caliper during service. Service manager said she would contact you (BMW) as this was the second snapped nipple on a previous o/s front calliper during a service. I'm now left with a defective caliper and feel let down
26 April 2026
I have no complaints
25 April 2026
Always kept inform and up to date on my Service and MOT.
25 April 2026
Everything good but ditch your new awful phone system , dont say ring me back if your not accepting phone calls and if i then ask for a call back dont send me a WhatsApp!
24 April 2026
The work got done ( expensive) but I did tick a valet. And pay for an air freshener. But. The car was not valeted. ( needed to go back in to ask, foot prints in the car ) And was no Air freshener. I needed to go back in to ask ( very pore )
23 April 2026
I had asked for the seat belt buckle to be replaced when I originally booked the car in to be serviced. They did not order one untill the day of the service so they said they would need it for an additional day which or book it back in
22 April 2026
It didn't take to long to do.
22 April 2026
Professional environment, yet friendly and approachable. Olivia was great and the technician did a great job. I'll definitely be back for future services and major repairs.
21 April 2026
I received excellent service from Olivia
21 April 2026
I was kept informed and my questions were answered and service completed Given help with payment process but had to pay full amount.
21 April 2026
Car was fixed - great. Requested digital brochure for new ix3 twice but didn't receive once. Customer service in Sytner always a bit stand offish so would probably buy somewhere else.
20 April 2026
I was helped by Ethan and he was great- efficient and friendly, and got me out of the centre in time for my next meeting. The team at the front desk were also friendly and kept me going with cups of tea!
20 April 2026
Very quick, informative and straightforward
19 April 2026
The young lady dealing with me, Niamh, was excellent, the communication whilst the car was at the centre was really good, amd the car was ready ahead of time, washed and vacuumed.
18 April 2026
Ethan kept me updated
18 April 2026
Helpful staff and comfortable waiting area.
17 April 2026
Easy to book my service online. This was then confirmed by WhatsApp message which I cpuld then use for any follow queries. Service completed within the time schedule plus a video to show that all was well. It was all overseen by Mckai - v impressive
16 April 2026
I was told someone would ring me back but nobody did
16 April 2026
Friendly and attentive service from everyone involved. From booking the vehicle in, to the service being carried out, everything was faultless.
15 April 2026
Car was in for recall and a minor problem with the drivers door. Arrived at the branch and I was seen immediately by Hailey. Very pleasant, very knowledgeable, very helpful, very efficient. Ten out of ten.
15 April 2026
The price was astronomical. but service was good
15 April 2026
Great smooth service
14 April 2026
A challenging fault was resolved.
14 April 2026
McKai who supported me was excellent he kept things timely & efficient and kept me up to date throughout the day which has been awful in similar situations at BMW
14 April 2026
Syed was outstanding. His eye for detail and going the exra mile and help with the BMW app wasvery much appreciated.
13 April 2026
Good customer experience
12 April 2026
Work completed ahead of the forecast schedule. Good communication & pleasant waiting area in the showroom with working wifi
08 April 2026
Good customer service
08 April 2026
Very happy with the service provided. Everything was handled professionally and efficiently, and communication throughout was excellent. Really appreciate the support.
07 April 2026
Fast service. MOT and some minor service 2hrs wait but can't complain.
07 April 2026
All good but couple of ladies were wearing what I'd call night out gear. Other than Dress very happy.
07 April 2026
The best experience I have had, the young lady was brilliant at her job
07 April 2026
Well looked after by the dealership (as always)
07 April 2026
Damaged wheel on tyre fitment Asked if I wanted car washing but then didn't wash it
04 April 2026
Can't give it 5 because of the terrible ai booking system Sytner have implemented.
03 April 2026
Perfect from start to finish. Really friendly helpful on reception and service organisation
01 April 2026
Completely satisfied with my recent service at Sytner BMW Nottingham. As always, professional with fantastic hospitality. They even exceeded expectations on cost, coming in under the quoted price - a very welcome surprise!
01 April 2026
Self explanatory
01 April 2026
Well organised and professional service
01 April 2026
Quality product, high standard of service received. Staff all very efficient throughout.
31 March 2026
The car was booked in on the basis I was waiting whilst it was serviced. The service was completed on time. The staff who greeted me and dealt with my booking were excellent.
31 March 2026
Once at the centre everything was great. I was quickly seen to with a service and wheel replacement arranged so I didn't need to go back again in a couple of weeks.
30 March 2026
Gary Lott was a star!
30 March 2026
All went smoothly and I am satisfied
30 March 2026
Organised, on-time and professional
28 March 2026
Martyn Burroughs is always very helpful and professional. Gives great advice and finds solutions. Makes ownership enjoyable knowing he will always help. Top man.
28 March 2026
Excellent customer service rrom Hayley.
28 March 2026
Great service
28 March 2026
Hayley is very kind and professional.
27 March 2026
Huge thanks to Daniel Rana at Sytner BMW Nottingham! We almost bought elsewhere, but his expertise and kindness won us over. He's so knowledgeable that we've already committed to him for our next car in 3 years. Top-tier BMW service! 5 stars. -Rohit
27 March 2026
We had excellent service from Sytner Nottingham after having bought a car from a different Sytner garage. There were a number of issues under the warranty and the Nottingham team were brilliant. Niamh looked after us and kept us updated.
26 March 2026
Good advice and kept informed
26 March 2026
I needed a cosmetic repair which was covered by a Cosmetic repair policy I purchased with my new car 7 months ago. After 7 days I am still awaiting the go ahead. That seems a long time to wait. Probably not Sytner's fault . Otherwise I would give 5 X
26 March 2026
Kept me waiting for 45 mins after being told the car will be ready in 5 mins.
25 March 2026
It's always great service and great staff.
25 March 2026
Unable to get through to anyone despite on line chat, multiple calls and messages left plus no response to an email. This was in order to change a booking. No complaints with the service itself.
25 March 2026
Pleasant staff. Easy process.
25 March 2026
Maddie was very helpful
25 March 2026
Friendly staff
25 March 2026
Initial 3 week wait for engine warning light, incorrect booking with cancellation 48 hours before my appointment. Promised a TSAR case would be raised after being offered a repair that was not guaranteed to resolve the issue but told wouldn't happen
25 March 2026
Initially I found it fairly difficult to book a service. I was unable to book online & directed to use WhatsApp to initiate a Chat which was a slow process, that said the individual who processed my booking was professional & helpful.
25 March 2026
Booking was effortless, and I was warmly welcomed the moment I arrived. McKai delivered exceptional service throughout - professional, attentive, and genuinely helpful. A standout experience! Thank you Sytner BMW.
24 March 2026
Great service as always with BMW.
24 March 2026
My vehicle was fully serviced within the stated timescale, I was kept well informed and offered a comfortable place to work whilst on-site.
24 March 2026
Service on the day of the service was excellent as usual, however I did have a number of problems booking the service due to the website being down, and not being able to speak to someone via telephone. Only after the 3rd attempt did i get a call bac
24 March 2026
Service not as described Car was not washed even though I was asked if I wanted it washing and I confirmed I did
23 March 2026
Car ready on time, friendly staff
23 March 2026
Technically I'm confident they did a good job. I was also very happy with the quick response repaying the money owed to me. Thankyou
23 March 2026
Very efficient and accommodating. Ethan was very helpful and has a lovely friendly manner. The communication throughout the day was also very good
23 March 2026
No problems
23 March 2026
Exceeded my expectations both in terms of speed but also efficiency in explaining my problem and the solution
23 March 2026
Comfortable waiting area, treated respectfully.
23 March 2026
great service but was left waiting a little to collect the car at the final stage
23 March 2026
always get the best from every one who dealt with me on the day
23 March 2026
Some pretty poor communication as to when the car was ready
23 March 2026
From start to finish was treated extremely well.
23 March 2026
Always kept fully informed, pleasant staff
21 March 2026
From start to finish, I was well looked after and fully informed of every stage through the repair to my Vehicle.
21 March 2026
I was really happy, Niamh was extremely helpful
21 March 2026
Swift service. Everyone was very polite and professional
21 March 2026
Everyone I spoke to was polite and helpful. One star knocked off due to at collection car wasn't where they said it would be. It was also covered in dusty streaks.
20 March 2026
My 2019 X1 went in with a fault. It was assigned to Niamh Hazeldine who was excellent throughout, the service received from her was exceptional, very polite, helpful knowledgeable. I had regular communication on progress&the fault resolved quickly
20 March 2026
Easy and quality service
20 March 2026
Everything delivered as promised
20 March 2026
Unfortunately not able to be completed in the day
17 March 2026
Everything was done as expected
17 March 2026
The service centre were prompt and efficient while keeping me informed of the progress along the way.
17 March 2026
Kept well informed and the process was seamless
17 March 2026
Horrible
17 March 2026
My service advisor was McKai Upton and he was great, very welcoming, very professional, great communication, could not fault him or BMW and the technicians, the service was exceptional start to finish highly recommend.
17 March 2026
Parts not available
16 March 2026
. Service completed on time.
16 March 2026
The interim service was carried out with no problems. Both headlights have water/moisture in them. It's a know issue on the 2 series coupe. However I was told mine don't have enough water in them to be changed under warranty.
16 March 2026
I was very impressed with the service and work carried out, Scott in the bodywork department and Ethan in the servicing department were great, very professional and informative. Would recommend them to others
16 March 2026
Booking was easy and very accommodating via the text system.
16 March 2026
Very satisfied
16 March 2026
Excellent experience.
16 March 2026
Excellent service
16 March 2026
Great service from when I dropped the car off in the morning to all the communication i received throughout the day from Olivia about my options and financing. She kept me informed of every stage
15 March 2026
They helped a lot
15 March 2026
Naive offers excellent service
15 March 2026
Amazing service at all thanks to Joe too that have videos to me for all info about the car ????
15 March 2026
Excellent service from meet and greet through to the advìsor and collection of the vehicle after brake service.
15 March 2026
Good reception, nice people, clear and good explanation about the problem in car etc.
15 March 2026
Contact Mckai and ensuring I was kept up to date was excellent.
15 March 2026
The staff were very professional and knew everything
15 March 2026
Great service
14 March 2026
Overall, very good. Polite and prompt. I would have liked the service team to all be aware that we have the service pack on the vehicle. This meant some small confusion and incorrect pricing being presented when answering my question on costs
14 March 2026
Perfect
13 March 2026
Whilst the device day experience was smooth, having a 3-4week wait was a pain.
13 March 2026
At first I was told the fault had been found and rectified It had not
FIND Sytner Nottingham BMW
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0115 934 1414
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 14:00
- Sun:CLOSED
Phone
- 0115 934 1414
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 14:00
- Sun:CLOSED
Phone
- 0115 934 1414
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:08:45 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0115 934 1414
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
05 June 2026
I have been working with Samuel Chell for some time to find the perfect replacement. Sam demonstrated product knowledge, patience and flexibility in finding me the right new car. I travel further to see Sam, overlooking my local BMW dealer.